Contact
Contact form
Please use the email contact form above or email us directly at help@sitetobuy.com
⏱️ Response time
We aim to respond to all support enquiries within 24 hours, Monday to Friday. In most cases, you will hear back from us much sooner.
🧾 Placed an order?
After placing an order, you should receive an automatic email with next steps and instructions within 5 minutes of purchasing. If you don’t see this email, please check your spam or junk folder. If it’s still missing, get in touch with us and we’ll resend it for you right away.
📩 Didn’t receive a reply?
If you haven’t received a response from us within 24 hours, please check your spam or junk folder. Occasionally, email providers block or filter our replies.
📬 Still no email?
If you don’t see a response from us, don’t worry. Sometimes our email replies don’t successfully deliver to certain inboxes. We answer all Facebook messages, so if you haven’t heard back by email, simply send us a private message on Facebook and our team will get back to you there as soon as possible.